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Popular Help Topics
Getting started
How to verify the credits from FedEx® and UPS® on your Share a Refund bill
How to download UPS invoices
Add additional users to your account
Carrier invoice integration types
Can Share A Refund work for businesses with a waiver on late delivery?
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Direct customers
Export Shipping Accounts Report
How to report a shipment as lost
FedEx.com insurance policy settings
Shipment Detail -es Report
How to see the customs duty billed to a shipment
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Merchants
Waiver Report
Account Status: Contract Terminated
Unverified email sender
Service discount rules in carrier agreements
Merchant credit card payment
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Shipping accounts
How to see shipping accounts with waivers
How to enable auditing on a customer’s shipping account
Create a CAO View
Create a new customer account
How to disable auditing on a customer account
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Lost and damage
Should I declare a value on my package?
How do I report a FedEx package as damaged?
Enroll FedEx Shipping Account Numbers
How long do I have to report a lost or damaged package with FedEx®?
How long does the lost and damaged filing service take?
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