How to enable online billing on customer carrier accounts

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Don’t forget to check your resources folder.

Merchants can go to the resources folder within the account dashboard to find Guide: Enable Online Billing.

As a merchant, your customers may ask you to enable online billing on their behalf. The directions below detail the process for enrolling in the Online Billing Center for the common carriers. With online billing enabled, you can perform auditing and recovery services without interrupting workflows.

UPS® online billing setup

1. If the customer has an online account with UPS®, use those credentials to log in here.

Note: Keep a recent invoice near to pull information from for the future steps.

2. Enter the UPS® account number.

UPS® online billing tips

Individual UPS® Account is the most usual selection made at this step. Consolidated Plans are intended for users with multiple UPS® accounts. Selecting Consolidated Plan at this step will enable online billing for all UPS® accounts automatically.

3. Click Continue.
You will now be directed to authenticate your account.
4. Enter requested information from recent invoice into fields.
5. Click Continue.

FedEx® online billing setup

DHL® online billing setup

Note: Keep a recent invoice near to pull information from for the future steps.
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